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Participant Terms & Conditions

Please review our Cancellation Policy and Participation Guidelines to ensure you have a seamless in-person research experience.

CANCELLATION & NO-SHOW POLICY:

To be considerate of everyone’s time and ensure that participants honor their commitment to attending their scheduled session, we have implemented the following policies:

 

Cancellation Policy

  • If you need to reschedule or cancel for any reason, we ask that you notify us as soon as possible.

  • You can cancel or reschedule your session through the booking confirmation email you received from ThinkAlike Laboratories, up to 12 hours before your timeslot.

  • Alternatively, you can call our office at (847) 434-2000 or email us directly at research@think-alike.com.

  • Repeated cancellations or last-minute rescheduling may disqualify you from future participation.

 

Late Arrival Policy

  • We kindly ask that you arrive no earlier than 10 minutes before your scheduled session.

  • Participants who arrive more than 15 minutes late may be asked to reschedule or cancel their session.

  • If you are running late, please contact us as soon as possible, and we will do our best to accommodate you or provide alternative options.

 

No-Show Policy

  • We take not showing up for your scheduled session very seriously.. If you need to reschedule or cancel for any reason, we ask that you notify us as soon as possible.

  • Failure to attend your session without prior notice may result in disqualification from participating in future studies.

PARTICIPATION GUIDELINES:

Participation in this research is completely voluntary; you are free to withdraw at any time. If you choose to withdraw for any reason, you may forfeit any incentive or compensation.

 

Confidentiality of records will be strictly maintained; your identity and any self-identifying information will be protected. Any information you provide will remain anonymous and cannot be linked to your identity.

 

To participate in this research, you will need to sit in a chair, with limited movement and no head support, for up to one hour. Please consider any sort of chronic head/neck/back pain or stiffness that may interfere with your ability to concentrate or perform tasks while sitting at a computer workstation before agreeing to participate.

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